Terms and Conditions

Please Read Before Booking

 

  • You agree to pay 50% amount as deposit while booking a room. A room can not be booked without successful receipt of the deposit. You also agree to pay the remaining amount upon your arrival.
  • All prices are subject to 10% service charge and 13% Value Added Tax (VAT). Final prices are inclusive of service charge and VAT.
  • If you cancel a booking before 7 days prior to your check-in date, we will retain 5% of the deposit amount as maintenance charges and refund the rest.
  • If you cancel a booking within 7 days prior to your check-in date, we will retain 100% of the first night’s room rates and refund the rest of the amount, if any.
  • Complimentary breakfast is included in the room price. Breakfast menu is decided daily. Additional items are charged extra.
  • Complimentary breakfast is not included in the room price during the discount period (15th June to 14th September), unless stated otherwise.
  • The Castle Resort reserves the right to cancel a booking in cases including but not limited to — payment confirmation not received on our end, a fraudulent transaction, unforeseen circumstances etc.
  • You acknowledge that the information provided by you is complete, correct and true to your knowledge.
  • Your information is collected and handled in adherence to our Privacy Policy.
  • The Castle Resort reserves the right to modify these terms any time without prior notice.
  • By booking a room, you hereby acknowledge that you agree to these terms and conditions.