Privacy Policy

The Castle Resort (P) Ltd. (mentioned as ‘The Castle Resort’ hereafter) takes your privacy concerns seriously. We recognise that privacy of your personal information is important. Our Privacy Policy describes what types of information we receive and collect when you visit pokharacastle.com (the website), and how we safeguard your information.

Log Files

Like most other websites, we collect visit logs. The information in log files may include your IP address, your Internet Service Provider (ISP), the browser you used to visit our site, the time you visited our site and which pages you visited on our site. We may use these logs to provide you with better user experience. No personal information is collected and stored by us unless you choose to make a booking with us.

Cookies and Web Beacons

We use cookies to store temporary information, such as your preferences. Cookies are used for convenience and do not contain any personal information. This may include cookies set by third-parties such as Google Analytics and/or social media services like Facebook.

Embedded Content and External Links

Pages on pokharacastle.com may include embedded content (e.g. videos, images, etc.) from third-party websites such as Facebook. Embedded content from other websites behaves in the same way as if the you have visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content.

Pages on pokharacastle.com may include external links to third-party websites. The content on these websites is not controlled by The Castle Resort. If you visit external links, your usage is is subject to the privacy policy of third-party website(s) and not of pokharacastle.com.

The Castle Resort holds no responsibility over the content and policies of third-party websites.

Bookings

If you book a room on pokharacastle.com, we store your information such as your name, email, phone number, and country. This information is used and stored only for booking purpose and is never shared with third-parties.

Payment Information

When you book a room on pokharacastle.com, you enter your payment information, such as your credit card details, to make a payment. This information is submitted to our service provider(s) using industry-standard encryption. We never collect or store your payment details on our servers.

Amendments and Modifications

The Castle Resort reserves the right to make changes to its Privacy Policy any time without prior notice.

By continuing the usage of pokharacastle.com, you acknowledge that you agree to our Privacy Policy.